We provide comprehensive 24/7 outsourced technical support
Information technology can be complicated to implement. We understand this, hence partner with you to help you with effective solutions. By incorporating our services in your business you can accelerate IT solution and minimise collateral risks. Our professional services empower you to implement and manage your IT requirements. Our professional services include the following aspects:
Manage your complex IT network effectively
Solve your IT challenges by integrating custom IT solutions
In-house end-to-end IT solution including assessment, planning, implementation, testing, and management
Superior levels of availability of technical support engineers around the clock, alongside the high technical expertise and guaranteed top performance.
Custom-tailored and launched to serve the needs of existing customers over a decade ago, our outsourced Technical Support has gained successful experience we can apply to your specific requirements either as a stand-alone service or as an addition your Dedicated Development Team at our development center.
Development center environment
Technical Support is able to receive assistance from our development center at any time. They can consult and seek advice from 500 developers, testers and domain specialists working on site and promptly close tickets and improve your customer satisfaction.
We offer predictable budgeting according to the monthly rate of support engineers. You pay a fixed transparent fee without any hidden or unexpected costs. Redundant resources are shared across multiple clients. This way your costs are optimized and allow you to invest more into quality of the resources.